Based on 472 Reviews

Average

4.4

(472 Reviews)
5 Star
306
4 Star
94
3 Star
55
2 Star
7
1 Star
10
  • user2

    QA problems

    I like the style, easy to assemble and quick shipment so it is 2 stars but definitely I got a bad one. - One of the holes was not drilled deep enough to attach the foot board to the rail, so I had to get a 9/16 Forstner bit to deepen the hole to attach the bolt. It was a pain as I had to drop everything, go to the home center to buy the specialized drill bit just for one use, - One side of the trundle finish has roughness and I needed to sand it down with steel wool to reapply the clear finish, - The slats are just raw cut from 2x4 lumbers; the slats included with the trundle were not even sanded. Rough edges and splinters are still there waiting to get your fingers. I sanded the slats to ensure that they are safer to handle such as making bed. Unfortunately, once the bed and trundle shipping boxes are opened, it is next to impossible to repack to send it back for replacement. Besides, the replacement can be worse. Two star rating is a bit generous for what I received.