Great looking sturdy umbrella / works great with custom base
Update: The folks at were very responsive and promptly replaced the broken piece and offered to ship me the cross brace. I actually redesigned my DIY base and didnt really need the cross braces anyway. I do think they need to update the product page to explicitly state that the 11 ft version does not include the cross brace.
The umbrella is very high quality and extremely easy to raise, lower, and rotate / it takes very little effort to adjust. I got it just in time to put away for the winter, so I wont be able to see how it holds up in wind until the spring.
For any of you DIY folks that want to build your own base, I highly recommend it. I built mine based on another persons review and made a few tweaks. I made the platform out of two 36x36 pieces of 3/4 plywood sandwiched together, then wrapped it with 1x6 cedar planks. 16 12 square pavers provide the weight, and then I added a cedar top to conceal the pavers.
Turned out really nice. Im thinking about adding another level to make it into a table for under my patio cover during the winter.
Previous review:
After reading reviews and QA for hours, I was convinced that this came with the cross base. I planned to build my own weighted rolling base using the cross base to mount it. However, it doesnt come with one. Very disappointing. Mine is the 11ft version / maybe it comes with the 9 or 10 foot version, hard to say.
Also, the plastic cover plate in the box was cracked, so Ill be contacting their support to see if theyll replace that and maybe send me the cross base. Ill update my review once we see what they do for me.
Great looking sturdy umbrella / works great with custom base
Update: The folks at were very responsive and promptly replaced the broken piece and offered to ship me the cross brace. I actually redesigned my DIY base and didnt really need the cross braces anyway. I do think they need to update the product page to explicitly state that the 11 ft version does not include the cross brace. The umbrella is very high quality and extremely easy to raise, lower, and rotate / it takes very little effort to adjust. I got it just in time to put away for the winter, so I wont be able to see how it holds up in wind until the spring. For any of you DIY folks that want to build your own base, I highly recommend it. I built mine based on another persons review and made a few tweaks. I made the platform out of two 36x36 pieces of 3/4 plywood sandwiched together, then wrapped it with 1x6 cedar planks. 16 12 square pavers provide the weight, and then I added a cedar top to conceal the pavers. Turned out really nice. Im thinking about adding another level to make it into a table for under my patio cover during the winter. Previous review: After reading reviews and QA for hours, I was convinced that this came with the cross base. I planned to build my own weighted rolling base using the cross base to mount it. However, it doesnt come with one. Very disappointing. Mine is the 11ft version / maybe it comes with the 9 or 10 foot version, hard to say. Also, the plastic cover plate in the box was cracked, so Ill be contacting their support to see if theyll replace that and maybe send me the cross base. Ill update my review once we see what they do for me.