One of the handles was missing a ball bearing and they replaced it without any hesitation! They just needed a picture and order number. They were responsive to my request. The umbrella is superior! We love it! The only thing I would like on this umbrella is tilting side to side. It does front to back.
Awesome umbrella and customer service
One of the handles was missing a ball bearing and they replaced it without any hesitation! They just needed a picture and order number. They were responsive to my request. The umbrella is superior! We love it! The only thing I would like on this umbrella is tilting side to side. It does front to back.