I really really love this kitchen island. I did have some issues when putting it together and a small bit of a cosmetic defect. One side of the paper towel holder piece when screwed in split badly. We didnt use power tools or anything and followed all instructions carefully. Also one of the drawer stops split slightly when putting it in. This was very minor and is pretty much hidden by the drawer. I had to get down on my knees just to picture it for this review. We also had a hard time with some of the cam screws. It was almost like the holes for them were too small and the heads on them were easy to strip and hard to get in. They were pretty sturdy once in tho. As far as the bit of cosmetic damage, there was a spot on one of the cabinets where the paint looked smudged? I didnt notice it until I had already contacted customer support about the paper towel pieces or I would have showed them this too. I waited to put the cabinet doors on a few days later and hadnt looked at them real good yet. The biggest problem we had however was the piece for the paper towel holder that split on both ends very badly. I contacted the company for assistance with the price and they said they do not stock individual pieces of that specific piece, but they refunded me 50 and my husband was able to later use some wood glue wood filler and a bit of paint to fix it. Overall it is great for the price we paid id you factor in the 50 off the company threw in and it completes my kitchen so well. Had they not given me 50 back I would have given this much lower rating. Its unacceptable to pay 300 for something for it to have this many issues. As a whole the cabinet is sturdy but on some parts you can tell they have cut corners.
Some problems but great customer support.
I really really love this kitchen island. I did have some issues when putting it together and a small bit of a cosmetic defect. One side of the paper towel holder piece when screwed in split badly. We didnt use power tools or anything and followed all instructions carefully. Also one of the drawer stops split slightly when putting it in. This was very minor and is pretty much hidden by the drawer. I had to get down on my knees just to picture it for this review. We also had a hard time with some of the cam screws. It was almost like the holes for them were too small and the heads on them were easy to strip and hard to get in. They were pretty sturdy once in tho. As far as the bit of cosmetic damage, there was a spot on one of the cabinets where the paint looked smudged? I didnt notice it until I had already contacted customer support about the paper towel pieces or I would have showed them this too. I waited to put the cabinet doors on a few days later and hadnt looked at them real good yet. The biggest problem we had however was the piece for the paper towel holder that split on both ends very badly. I contacted the company for assistance with the price and they said they do not stock individual pieces of that specific piece, but they refunded me 50 and my husband was able to later use some wood glue wood filler and a bit of paint to fix it. Overall it is great for the price we paid id you factor in the 50 off the company threw in and it completes my kitchen so well. Had they not given me 50 back I would have given this much lower rating. Its unacceptable to pay 300 for something for it to have this many issues. As a whole the cabinet is sturdy but on some parts you can tell they have cut corners.