Missing 2 screws / mfr. declined to expedite shipping of replacements
This would have been easy to assemble, if it had only included all the hardware needed. It was missing two screws when it arrived. I had to call warranty support, spend 30 minutes on the phone with a rep and now have to wait 2/3 business days for them to ship it and then 3/5 more days while in shipping. I asked for them to expedite shipping, but they declined. Most companies add extra hardware, beyond what is needed for assembly, because the hit on their reputation far exceeds the cost of a screw or two. Or at least expedite the shipping so that Im nor waiting a week or more for 2 screws.
Missing 2 screws / mfr. declined to expedite shipping of replacements
This would have been easy to assemble, if it had only included all the hardware needed. It was missing two screws when it arrived. I had to call warranty support, spend 30 minutes on the phone with a rep and now have to wait 2/3 business days for them to ship it and then 3/5 more days while in shipping. I asked for them to expedite shipping, but they declined. Most companies add extra hardware, beyond what is needed for assembly, because the hit on their reputation far exceeds the cost of a screw or two. Or at least expedite the shipping so that Im nor waiting a week or more for 2 screws.