Nice bed if you can get parts sent to you. Waited almost 2 weeks for someone to understand what i needed after getting a second bag full of hardware instead of what i ACTUALLLY needed. Rude on the phone. Ended up going to home depot to buy what I needed. I got a refund on the shipping.. dows not follow thru with THEIR A TO Z guarantee as it was explained to me...
Slow response
Nice bed if you can get parts sent to you. Waited almost 2 weeks for someone to understand what i needed after getting a second bag full of hardware instead of what i ACTUALLLY needed. Rude on the phone. Ended up going to home depot to buy what I needed. I got a refund on the shipping.. dows not follow thru with THEIR A TO Z guarantee as it was explained to me...