Based on 998 Reviews

Average

4.5

(998 Reviews)
5 Star
701
4 Star
179
3 Star
67
2 Star
39
1 Star
12
  • user2

    Great product - two person build with some incorrect instructions.

    This bed was purchased for my daughter. The bed itself is a great product and quite sturdy. The delivery, packaging, and individual pieces or hardware are all great. It is made with a soft pine wood that is both light but sturdy and the design, along with the hardware, is nice and snug and sturdy. I have put a lot of furniture together in my life so I knew this was a two-person job and it is. Even then, it's a mission. The process would not be so hard if the instructions were better. Not looking for photo quality instructions but they need to at least match the product. In three separate occasions the instructions did not match the parts in out hands. The first most obvious mistake is the support slats. In the picture it instructs you to put two wooden pegs and then a screw. Well there are only two holes so good luck with that! Also, make sure you read the instructions FULLY before you build. The left vs right sidedness of the bed for the staircase matters almost immediately and if you only to step-by-step you'll be building it for the stairs to be on the right. It's not until much later that it mentions options and this is after putting on the proper slats for the railings. So read ahead. If it weren't for the incorrect instructions (which is different than my read ahead suggestion) I would give this product full stars. To me it looks like the product was updated to reduce material cost but the instructions were not updated. There's also a part number typo where it tells you to use pieces you'd already used. Luckily the pieces are very different shapes and it's simple enough to figure out. Anyway, the product is strong and my daughter loves it. The slats for the mattress are sturdy and everything lined-up nicely. One last point - the mattress height. Be very aware of the limitation for the height of the mattress. Right now my daughter's pillow tends to fall off the back because she has a tall mattress and sleeps on two pillows.