A piece was defective when we started to put this item together. I sent an email to the company and I received a replacement piece in less than a week. The company sent it Worldwide Express to be sure we received it in a timely manner. The replacement piece fixed the issue and we had no further problems. The bed looks great in my daughters room.
Excellent customer service
A piece was defective when we started to put this item together. I sent an email to the company and I received a replacement piece in less than a week. The company sent it Worldwide Express to be sure we received it in a timely manner. The replacement piece fixed the issue and we had no further problems. The bed looks great in my daughters room.