Directions had multiple paged with no numbers on what pieces to assemble, also bolts that were different sizes came together with tabs...So you had to figure out what bolt was what. This made me use wrong board on the ladder and the bolt drove through the wood. Had the same thing happen on the desk top. Quarter inch too big of screw punched through the top. I left 4 messages with C.S. and have had no reply...Got hung up on once.
If your good at visual lego, you might be ok!
Decent Bed - Nonexistent Customer Service
Directions had multiple paged with no numbers on what pieces to assemble, also bolts that were different sizes came together with tabs...So you had to figure out what bolt was what. This made me use wrong board on the ladder and the bolt drove through the wood. Had the same thing happen on the desk top. Quarter inch too big of screw punched through the top. I left 4 messages with C.S. and have had no reply...Got hung up on once. If your good at visual lego, you might be ok!