Unfortunately, the head motor has stopped working after 5 months. Customer service has been easy to work with but I now need to wait for a new motor to be shipped to me then I need to schedule a technician to come to install the part. It may likely be a week to 10 days to repair. While it could be worse, unfortunately, the frame stuck in an elevated position.
Of note also: The remote doesnt lite up until a button is pushed so you have to feel around for the button you want. If you guess wrong, youll be going up when you wanted to go down and vice versa.
Okay, but…
Unfortunately, the head motor has stopped working after 5 months. Customer service has been easy to work with but I now need to wait for a new motor to be shipped to me then I need to schedule a technician to come to install the part. It may likely be a week to 10 days to repair. While it could be worse, unfortunately, the frame stuck in an elevated position. Of note also: The remote doesnt lite up until a button is pushed so you have to feel around for the button you want. If you guess wrong, youll be going up when you wanted to go down and vice versa.