So, this chair came, originally with a malfunction in the cylinder. It would not stay up. So, I called customer support, they answered almost immediately and sent a full chair replacement within a few days. New one works just fine. Putting it together was okay, a little difficult because the holes for the arm rests and back rest are hidden behind the , but overall. Im content.
Okay product, good customer service.
So, this chair came, originally with a malfunction in the cylinder. It would not stay up. So, I called customer support, they answered almost immediately and sent a full chair replacement within a few days. New one works just fine. Putting it together was okay, a little difficult because the holes for the arm rests and back rest are hidden behind the , but overall. Im content.