Based on 545 Reviews

Average

4.5

(545 Reviews)
5 Star
384
4 Star
101
3 Star
38
2 Star
17
1 Star
5
  • user2

    After reading other reviews.I decided to orderbut did find what some had said

    Let me start off with the good The product is nice when assembled. It looks at good as promised. Just know that if you use a 12 mattress, you will only have about 8 of exposed headboard. I did and it still looks nice. My GRIPE, Ive provided the pictures for your review. I had waited almost two weeks to receive this really was looking forward to putting it together. The box is big and weighs at least 120 lbs. I am a pretty big guy, so I was able to get it to the master bedroom, but this is probably a two/person job. I opened the box and removed all the pieces. One of the pieces was completely torn apart and almost look like it had been shipped like that purposely. There are over 30 pieces of wood and these two pieces that were supposed to be nailed and glued together from manufacturer, were completely not. In fact, it was torn off (review photos). Because I know my way around power tools, I was able to remove screws and fix the issue. Albeit it still a bit noticeable. Could I have shipped everything back? Sure. but I wasnt about to put everything together in a 100+ box then figure out shipping to wait to get another unit. Would be nice if they gave me a discount for the defective product, they shipped me