First of all, they sent me a single twin with a trundle, not the bunk with a trundle that I paid for. Had to use it because I needed the beds right away. No phone number for customer service. This purchase would be a one star except that the bed looks beautiful. Description says each bunk can support 400 lbs. That is EXTREMELY questionable. I stepped on the trundle with one foot while I was maneuvering around the beds to put bedding on them and heard a huge crack. I have large teenage boys which is why I wanted something sturdy. I will definitely be adding some support to these, either a bunkie board or some extra slats. Pretty disappointing purchase for the price.
Underwhelming at best.
First of all, they sent me a single twin with a trundle, not the bunk with a trundle that I paid for. Had to use it because I needed the beds right away. No phone number for customer service. This purchase would be a one star except that the bed looks beautiful. Description says each bunk can support 400 lbs. That is EXTREMELY questionable. I stepped on the trundle with one foot while I was maneuvering around the beds to put bedding on them and heard a huge crack. I have large teenage boys which is why I wanted something sturdy. I will definitely be adding some support to these, either a bunkie board or some extra slats. Pretty disappointing purchase for the price.