I ordered this for my granddaughter. It did not occur to me that I needed to measure walls before buying so that I would have a stud to anchor it to the wall, nor did it occur to me that the only wall it was attachable to, would be directly under the vent in the ceiling. There is nothing wrong with the bed, its everything that was advertised. Assembly is easy, if not for the fact that it must be anchored to a wall if your child weighs more than a few pounds. I would be a wonderful bed.
Seeing as my child does weigh more than a few pounds, and it was impossible to use for her in her room, I asked for a refund.
This was the reply
so,
Sorry to hear that. Would you like to keep it with 20 off as a compensation Since customer should afford the return shipping fee when there is no quality problem. We will also work out a return label for you. And the label fee 45 will be at your expense. Wait for your reply.
In other words, yes we will accept your refund, but it will cost shipping and for the label. or heyyou keep it, give it away, resell it, whatever, and we will give you 20.00 to not deal with it.
This is not doing this, as is a 3rd party seller. Just make sure you know exactly where this bed will fit before ordering.
Measure where it will go.
I ordered this for my granddaughter. It did not occur to me that I needed to measure walls before buying so that I would have a stud to anchor it to the wall, nor did it occur to me that the only wall it was attachable to, would be directly under the vent in the ceiling. There is nothing wrong with the bed, its everything that was advertised. Assembly is easy, if not for the fact that it must be anchored to a wall if your child weighs more than a few pounds. I would be a wonderful bed. Seeing as my child does weigh more than a few pounds, and it was impossible to use for her in her room, I asked for a refund. This was the reply so, Sorry to hear that. Would you like to keep it with 20 off as a compensation Since customer should afford the return shipping fee when there is no quality problem. We will also work out a return label for you. And the label fee 45 will be at your expense. Wait for your reply. In other words, yes we will accept your refund, but it will cost shipping and for the label. or heyyou keep it, give it away, resell it, whatever, and we will give you 20.00 to not deal with it. This is not doing this, as is a 3rd party seller. Just make sure you know exactly where this bed will fit before ordering.