Based on 150 Reviews

Average

4.5

(150 Reviews)
5 Star
100
4 Star
34
3 Star
13
2 Star
2
1 Star
1
  • user2

    Mixed Feelings

    I have mixed feelings about the purchase. The product came in damaged from UPS people but it wasnt protected properly inside so would became dented or blackened.... packing peanuts do not protect it. Wrap it in the foam and I dont see this happening again. After contacting the seller they did say they would replace anything that was damaged so I appreciated this but it was a surprise for my daughter so I didnt have much time. The pictures in the instructions didnt quite look how they look in real life so that was a bit confusing. Adding little A,B,C stickers could have made things easier. Since I paid ($75) extra for the feet for the bed there is a section in the directions that say you need specific screws for that part... well I didnt get those screws and the picture is not the size it was asking for so that was confusing too... The bed took 3 people and a not so great cordless drill/manual tools to build... maybe we need a better cordless drill? It was hard to get through even with the 6 bit. When using the 6 bit for specific areas, almost all the hole busted open ... almost like the holes were made too close to the edge of the wood... I dont know we tried many different drilling/screwing techniques to prevent this but nothing helped. However when it was all said and done my daughter loved it and asked if she could keep it forever. Thats really all I wanted.. was for her to be happy. Quality needs to improve