The seller has contacted me and has rectified the situation, I am very appreciative of the customer service.
I initially setup this watch winder on my nightstand but the motor makes this loud winning sound when running, it kept waking me up so I moved it to my master bathroom, around 20 feet away from the bed, I can still hear it running! People say this unit is quiet so maybe I got a defective unit. Ill probably end up replacing this by another brand.
The unit looks good and keeps my watch running, it would be perfect if it was not for the sound, but thats a deal breaker for me.
Update
The seller has contacted me and has rectified the situation, I am very appreciative of the customer service. I initially setup this watch winder on my nightstand but the motor makes this loud winning sound when running, it kept waking me up so I moved it to my master bathroom, around 20 feet away from the bed, I can still hear it running! People say this unit is quiet so maybe I got a defective unit. Ill probably end up replacing this by another brand. The unit looks good and keeps my watch running, it would be perfect if it was not for the sound, but thats a deal breaker for me.