The box was so badly damaged it would rip apart with any attempt to move it. They must've known this was an issue before shipping because they tried to use packing tape to keep it together during shipping. It didn't work, the cardboard was shredding all around it. I left the package in my driveway and just started unboxing it out there instead of trying to move it anymore. Once I had it all unboxed I realized there weren't any instructions in the box. So far I've been extremely disappointed with this purchase!
Update - the seller has been quick to communicate and to get the replacement parts sent out, they also sent digital instructions to me. I am pleased with the communication with seller and their willingness to help.
Also, a side note, I didn't realize the drawers weren't attached, they just slide in and out underneath the bed on casters.
I am changing my review from 1 star to 3 stars because of seller's communication and willingness to help.
Damaged box and no instructions
The box was so badly damaged it would rip apart with any attempt to move it. They must've known this was an issue before shipping because they tried to use packing tape to keep it together during shipping. It didn't work, the cardboard was shredding all around it. I left the package in my driveway and just started unboxing it out there instead of trying to move it anymore. Once I had it all unboxed I realized there weren't any instructions in the box. So far I've been extremely disappointed with this purchase! Update - the seller has been quick to communicate and to get the replacement parts sent out, they also sent digital instructions to me. I am pleased with the communication with seller and their willingness to help. Also, a side note, I didn't realize the drawers weren't attached, they just slide in and out underneath the bed on casters. I am changing my review from 1 star to 3 stars because of seller's communication and willingness to help.