So, this is a great bed for a small space. The only problem was, it took us nearly two months to build it as two out of three boxes had either damaged or missing pieces. First box had a piece cut incorrectly. Company was quick to respond but couldnt send just that one piece but rather sent us a whole duplicate bed! Leaving us to try and off load a bed with a damaged piece. Dresser box was sent with the wrong hardware. Company didnt want to send us the hardware and instead had us try and find the hardware. No specific sizes. Multiple trips to hardware stores/ Depot. No luck. They finally just sent us the hardware bagbut it was still missing some hardware! We were able to find hardware that worked at a hardware store, but it was very frustrating! Took us two months to finally get the bed assembled. Wont ever buy from this company again. While they were responsive, they just lack any quality oversight into how their product is packed! Only / out of 3 boxes had the right pieces, without damage, with correct hardware.
Great product, once we got all the right parts!
So, this is a great bed for a small space. The only problem was, it took us nearly two months to build it as two out of three boxes had either damaged or missing pieces. First box had a piece cut incorrectly. Company was quick to respond but couldnt send just that one piece but rather sent us a whole duplicate bed! Leaving us to try and off load a bed with a damaged piece. Dresser box was sent with the wrong hardware. Company didnt want to send us the hardware and instead had us try and find the hardware. No specific sizes. Multiple trips to hardware stores/ Depot. No luck. They finally just sent us the hardware bagbut it was still missing some hardware! We were able to find hardware that worked at a hardware store, but it was very frustrating! Took us two months to finally get the bed assembled. Wont ever buy from this company again. While they were responsive, they just lack any quality oversight into how their product is packed! Only / out of 3 boxes had the right pieces, without damage, with correct hardware.