These stools are of good quality, and I am very happy with them. Be sure to follow the instructions carefully when assembling. I made the mistake of over/tightening one of the bolts for one of the legs. I caused the leg to slightly crack, as a result. Theres no need to over/tighten / the stools are plenty sturdy when assembled properly. I alerted customer service of my situation, and I even mentioned that the break was my fault. I was merely hoping to get the leg replaced, but went the extra mile to make sure I was happy with my purchase by sending an entire stool! I didnt even have to send the damaged one back. I could recommend their stools based on their excellent service alone. I am enjoying both of my stools and its a bonus to know the company stands behind their product so well. cant praise it enough!
Excellent Customer Service
These stools are of good quality, and I am very happy with them. Be sure to follow the instructions carefully when assembling. I made the mistake of over/tightening one of the bolts for one of the legs. I caused the leg to slightly crack, as a result. Theres no need to over/tighten / the stools are plenty sturdy when assembled properly. I alerted customer service of my situation, and I even mentioned that the break was my fault. I was merely hoping to get the leg replaced, but went the extra mile to make sure I was happy with my purchase by sending an entire stool! I didnt even have to send the damaged one back. I could recommend their stools based on their excellent service alone. I am enjoying both of my stools and its a bonus to know the company stands behind their product so well. cant praise it enough!