Based on 223 Reviews

Average

4.6

(223 Reviews)
5 Star
164
4 Star
35
3 Star
17
2 Star
5
1 Star
2
  • user2

    First review in 8 years being a customer

    Just to give you a heads up, Ive been on for years, ordered more stuff than you can imagine. I really loved this bed when we first set it up. Its huge. Bigger than most bunk beds Ive ever seen. With that being said, my first issue is the lack of stability. I have the 3 part bunk beds in the L/shaped. I got up on the top to make the bunk bed (im 49 and 120 pounds) and it shook so bad I felt very anxious (which is rare). Other than that, the few weeks I had no complaints. Not until my 6 year old went to go up the steps and fell from the top. The instability I mentioned before apparently came into play. The second issue that played a role is the fact of the lack of width in the individual steps plus the grip that is not on the stairs. He slipped and fell straight off and got a bruised rib because of it. I have 3 boys. All 3 are extremely calmed natured and know furniture is not to be played with. Even with that in mind, it caused a serious injury. I would only post a review if it was absolutely important. I also understand with children that when a child is injured you need to make sure the child didnt misuse the item and to make sure it wasnt parental error or neglect. This injury was purely due to small issues that were not handled. I also thought since it was solid wood, it was safe. I was wrong. It smelled of strong chemicals for almost 2 weeks. I have stained and refinished furniture and have never smelled anything like that. You assume (and I know assuming is dangerous) that if you are spending over 600 on a bed, you will get value and safety. While the bed is huge, it is far from sturdy and worth the value. Bottom line, look locally/owned. For a price similar to that, you can find one that is not full of chemicals from overseas. Especially once lumber prices go down this summer. I have shopped with for years. After this i will not only discontinuing purchasing from them, I will look at places like wayfair and Overstock.com instead. If they have Artificial intelligence and cookie tracking to the point where they can follow certain markers to personalize individual choices of millions of people closer than any company in history, why cant they ensure the safety of a company and product (in quick terms there are more people than corporations and they can personalize the shopping experience for an individual, why cant they hold a fraction of those numbers that are companies to a common bottom line of product)