I work from home 80% of the time, So I spend a lot of time in my office chair. After my previous cheap office chair died, my wife convinced me to spend a little more on something better built. This is an extremely comfortable and sturdy chair. However it wasnt until something went wrong with my first chair that I decided to give it 5 star review. Like some other reviewers all of a sudden the base of the chair where the piston goes became wobbly. Since it advertises a 36 month warranty I reached out to the manufacturer, Bolis. They responded promptly and I was only expecting a replacement base / tilt mechanism. Imagine my surprise when an entire replacement chair showed up! Not only that but I could tell the manufacturer had upgraded the receiver for the piston to a sturdy steel sleeve where it was plastic on the first chair. So if you see any reviews about it getting wobbly, they have since fixed the design. A company that not only stands behind their product but improves it deserves 5 stars in my book. With the upgraded base I am confident I will not have the same problem again.
Good chair, great company
I work from home 80% of the time, So I spend a lot of time in my office chair. After my previous cheap office chair died, my wife convinced me to spend a little more on something better built. This is an extremely comfortable and sturdy chair. However it wasnt until something went wrong with my first chair that I decided to give it 5 star review. Like some other reviewers all of a sudden the base of the chair where the piston goes became wobbly. Since it advertises a 36 month warranty I reached out to the manufacturer, Bolis. They responded promptly and I was only expecting a replacement base / tilt mechanism. Imagine my surprise when an entire replacement chair showed up! Not only that but I could tell the manufacturer had upgraded the receiver for the piston to a sturdy steel sleeve where it was plastic on the first chair. So if you see any reviews about it getting wobbly, they have since fixed the design. A company that not only stands behind their product but improves it deserves 5 stars in my book. With the upgraded base I am confident I will not have the same problem again.