First review: My son was really looking forward to this loft bed, but when it arrived, we were missing an entire box (we only received 2 out of 3) so we could not assemble it. We could not find contact information for the seller (according to , its Orient Life), so we are at the mercy of their messaging system through . Very frustrating.
Update: The seller contacted us via within 24 hours and somehow tracked down that the third box was still on its way (that was not apparent to us through the Fed Ex tracking system). It arrived 24 hours after the first box. My son (who builds a LOT of legos) spent the day putting it together with us checking in frequently / directions were clear enough for an 11 year old to follow. All parts were there, and only a few boards showed signs of wear or cracking or warping, but after we secured it to the wall, it seems quite sturdy. Would strongly recommend a maximum of 5 mattress / he originally had a 10 mattress and didnt feel safe enough to sleep on it the first night. With the 5 mattress, he feels just fine. Theres plenty of desk room to hold his computer and also make a lego building station. So far, so good after that original shipping snafu. it is very pretty.
Good bed / did not receive all the boxes at first
First review: My son was really looking forward to this loft bed, but when it arrived, we were missing an entire box (we only received 2 out of 3) so we could not assemble it. We could not find contact information for the seller (according to , its Orient Life), so we are at the mercy of their messaging system through . Very frustrating. Update: The seller contacted us via within 24 hours and somehow tracked down that the third box was still on its way (that was not apparent to us through the Fed Ex tracking system). It arrived 24 hours after the first box. My son (who builds a LOT of legos) spent the day putting it together with us checking in frequently / directions were clear enough for an 11 year old to follow. All parts were there, and only a few boards showed signs of wear or cracking or warping, but after we secured it to the wall, it seems quite sturdy. Would strongly recommend a maximum of 5 mattress / he originally had a 10 mattress and didnt feel safe enough to sleep on it the first night. With the 5 mattress, he feels just fine. Theres plenty of desk room to hold his computer and also make a lego building station. So far, so good after that original shipping snafu. it is very pretty.