This sofa is gorgeous and comfortable. The color is exactly what I was looking for.
My only complaint about this product was the shipping situation. I received this sofa 3 weeks after I purchased it, after 3 calls to and 3 calls to the courier and a ton of misleading information about the delivery dates. The most astounding thing was that could not tell me where the sofa was for almost 2 weeks because it had been shipped but had not arrived to the courier. Not being able to locate and provide an eta for my very expensive sofa seems extremely odd given I can usually track a roll of toilet paper from the warehouse to my door and every step in between. I also had to BEG for it to be delivered to my apartment door instead of left downstairs despite the language on the website saying they would do so.
Overall / great product, but they need to iron out the logistics. Very reasonable too!!
Great sofa, bad shipping experience
This sofa is gorgeous and comfortable. The color is exactly what I was looking for. My only complaint about this product was the shipping situation. I received this sofa 3 weeks after I purchased it, after 3 calls to and 3 calls to the courier and a ton of misleading information about the delivery dates. The most astounding thing was that could not tell me where the sofa was for almost 2 weeks because it had been shipped but had not arrived to the courier. Not being able to locate and provide an eta for my very expensive sofa seems extremely odd given I can usually track a roll of toilet paper from the warehouse to my door and every step in between. I also had to BEG for it to be delivered to my apartment door instead of left downstairs despite the language on the website saying they would do so. Overall / great product, but they need to iron out the logistics. Very reasonable too!!