Update 5/10: support was very quick to reach out and try to help us. I am giving one extra star for the great support. We will add a memory foam topper and update on comfort later.
We were so excited to get a new mattress and we were looking forward to many great nights of sleep. The mattress was delivered quickly and the unpacking instructions were great. The mattress expanded quickly, but we let it sit for 40 hours plus to make sure it was fully expanded before our first night on our new mattress.
Here is where our problem starts. The description says the firmness of this mattress is medium. This is not a medium firm mattress, it is very firm. Maybe the firmest mattress we have every owned. After a week plus we are not able to get good night sleep. We are going to order a 4 memory foam topper to see if we can make this mattress more comfortable rather than returning. Not happy that we have to spend another 100 to try to get some comfort out of this mattress.
We wanted to love it, but so far it doesnt live up to the description or our expectations.
I wanted to love this mattress
Update 5/10: support was very quick to reach out and try to help us. I am giving one extra star for the great support. We will add a memory foam topper and update on comfort later. We were so excited to get a new mattress and we were looking forward to many great nights of sleep. The mattress was delivered quickly and the unpacking instructions were great. The mattress expanded quickly, but we let it sit for 40 hours plus to make sure it was fully expanded before our first night on our new mattress. Here is where our problem starts. The description says the firmness of this mattress is medium. This is not a medium firm mattress, it is very firm. Maybe the firmest mattress we have every owned. After a week plus we are not able to get good night sleep. We are going to order a 4 memory foam topper to see if we can make this mattress more comfortable rather than returning. Not happy that we have to spend another 100 to try to get some comfort out of this mattress. We wanted to love it, but so far it doesnt live up to the description or our expectations.