This arrived in two large heavy boxes 4 days after I ordered it. The boxes require two strong people to move. It is great--I put it together by myself--very easy--dealing with the packaging took about an hour, and assembly took about an hour. Other reviewers have pointed out that there is a gap when you pull out the trundle. I dont think its a big deal (when I lie down on it I hardly notice) but if it bothers you, you can stick a piece of soft foam in it. (I doubt that the designers are going to address this--it results from the trundle being smaller than the part of the couch that goes over it because the couch has a leg to support it. Both as a couch and bed, it is really on the firm side which I like, so if you want to sink deeply into your couch this is not for you. (To soften it as a bed you could buy a mattress topper, but since its for my mother in law I will keep it as is.) Couches generally get less firm over time, so this one has lots of leeway in that regard. The couch itself is only about 21 tall at the arm rests and the back is 24 tall. The pillows add an additional 9 in height so it peaks at about 33 with the pillows. It is super easy convert into a bed (or leg rest) and back, requiring almost no strength ( my 5 year old can do it), and only about 30 seconds. The storage is ample, which is great. The feel of the fabric is durable--not super soft, but not rough enough to bother me either. We are a family of 4 (two small children) and we fit on it just fine. We would even squeeze another close friend in for movie night. Overall, its a great value. If you want to pay thousands of dollars more you might do a bit better, but I have absolutely no complaints.
Exactly What We Wanted
This arrived in two large heavy boxes 4 days after I ordered it. The boxes require two strong people to move. It is great--I put it together by myself--very easy--dealing with the packaging took about an hour, and assembly took about an hour. Other reviewers have pointed out that there is a gap when you pull out the trundle. I dont think its a big deal (when I lie down on it I hardly notice) but if it bothers you, you can stick a piece of soft foam in it. (I doubt that the designers are going to address this--it results from the trundle being smaller than the part of the couch that goes over it because the couch has a leg to support it. Both as a couch and bed, it is really on the firm side which I like, so if you want to sink deeply into your couch this is not for you. (To soften it as a bed you could buy a mattress topper, but since its for my mother in law I will keep it as is.) Couches generally get less firm over time, so this one has lots of leeway in that regard. The couch itself is only about 21 tall at the arm rests and the back is 24 tall. The pillows add an additional 9 in height so it peaks at about 33 with the pillows. It is super easy convert into a bed (or leg rest) and back, requiring almost no strength ( my 5 year old can do it), and only about 30 seconds. The storage is ample, which is great. The feel of the fabric is durable--not super soft, but not rough enough to bother me either. We are a family of 4 (two small children) and we fit on it just fine. We would even squeeze another close friend in for movie night. Overall, its a great value. If you want to pay thousands of dollars more you might do a bit better, but I have absolutely no complaints.