Based on 455 Reviews

Average

4.5

(455 Reviews)
5 Star
300
4 Star
104
3 Star
36
2 Star
12
1 Star
3
  • user2

    Nice soft material, although some issues.

    I really like the material its made out of. I can be really particular about materials and often feel an uncomfortable sensation with certain materials, so I was really happy with how soft the outer material was. I bought this because I kept having leather chairs that would keep peeling, so a material like this seemed more ideal. I also like that the chair can raise quite high off the ground, so theres a big range of adjustment that can be made for different people. The back of the chair didnt go up quite as high as I was hoping though, so I cant exactly rest my head back unless I slouch (Im 59 for reference). The padding on the seat and back seems decent. Its not the softest Ive felt in a chair, but it was good enough most of the time. Sometimes though, if Im sitting too long leaning back while watching TV or a movie or whatever (I use the chair for both my computer and TV), my back can kind of start feeling a bit stiff, making me want to grab a pillow to put behind my lower back. I think this is partially because its just not a good enough ergonomic design, but also due to the padding not being quite soft enough for that added comfort. The padding in the arm rests also seems to be of lesser quality. I sometimes lean pretty heavily into the arm rests with my elbows, and after just a couple days, I noticed permanent dents in the arm rests that have not gone away. Thankfully I havent noticed this issue in the seat or back, but of course my weight is being distributed more there. I never had this issue with other chair arm rests though, so the design there isnt great, although I do love that you can retract the arms. One thing thats always annoyed me is that Ive never been able to find a roll chair that doesnt do this: When I lean left or right, the seat never feels perfectly snug in its spot, making little clicks like the bar underneath is moving around rather than staying in place. Pretty much every chair like this Ive owned has had this problem so perhaps its just an inherent issue to the kind of hydraulics or something, not sure. Overall, the chair is decent, although my older more expensive chair was more comfortable overall. I do hope this material lasts longer than the leather in that chair (and the previous two like it) did. I do worry a bit about the durability of the padding though. If the arm rests collapsed under the weight of my elbow on day one, will the seat have a similar problem after a couple years of use, or less? The seat and back are thicker, so perhaps the padding is better, or perhaps it will last longer but have the same issues. Time will tell. EDIT: The seller sent me replacement arm rests, but after using them for a while, they ended up having the same problem. The creakiness of the chair also got louder and more annoying over time. I solved this myself by ordering a new gas cylinder, although it was difficult to get the stock one out. Id say overall the chair needs better padding foam, and a more solidly built cylinder. With those changes I would have been much happier with this chair. While the customer service was nice in offering the replacement armrests, unfortunately the replacements were just as poor quality as the originals, so I can not change my rating from 3 stars.