One of my sides was the 16in version while the other 3 were the correct 14in version. Im sure they would have replaced it if I had emailed but it was quicker to have Dad (TM) fix it. He removed the inner rubber stopper and cut off 2 inches and then replaced the rubber stopper = problem solved. I removed 1 star for an incorrect part in box (out of about 30 different lifetime furniture projects, this is the first time Ive ever experienced this issue with anyone, perhaps Im just lucky?).
It was funny because I couldnt figure out for the life of me why the platform feet werent sitting stable until I took out a tape measure and just measured everything out of pure frustration. Eyeballing it just wasnt good enough.
Also this is very minor but the instructions references using 4x small nut that are not included in the parts. This is just a small error and the addition of a nut in that specific area isnt needed structurally. I need.
Came with a wrong part
One of my sides was the 16in version while the other 3 were the correct 14in version. Im sure they would have replaced it if I had emailed but it was quicker to have Dad (TM) fix it. He removed the inner rubber stopper and cut off 2 inches and then replaced the rubber stopper = problem solved. I removed 1 star for an incorrect part in box (out of about 30 different lifetime furniture projects, this is the first time Ive ever experienced this issue with anyone, perhaps Im just lucky?). It was funny because I couldnt figure out for the life of me why the platform feet werent sitting stable until I took out a tape measure and just measured everything out of pure frustration. Eyeballing it just wasnt good enough. Also this is very minor but the instructions references using 4x small nut that are not included in the parts. This is just a small error and the addition of a nut in that specific area isnt needed structurally. I need.