Quality Product with Excellent Customer Service but Description Incorrect
Oh TikTok/it knows me too well! When I saw this chair in my feed I immediately ran over to to check it out because I have POTS (as did a lot of other commenters) and sitting cross/legged is my default for increasing blood flow. I saw that the chair was available through Prime and the reviews were decent.
However, the chair does not elevate to 22.1 as shown in the listing images. This is incredibly frustrating because this was the very first thing I checked on the chair as I have a higher than average desk and carpal tunnel, so I need a chair with decent height adjustment. This chair only elevated to 18.
BUT, the seller reached out to me immediately after I emailed them to let me know that they would immediately correct the listing description for the height and apologized for the inconvenience. They stated that due to manufacturing variances with the chair lift the height varied, but that they would still correct the listing. I really appreciated that they cared enough to contact me over something that most other people probably wouldnt even care about. So its a four star chair with five star customer service! truly easy to install
Quality Product with Excellent Customer Service but Description Incorrect
Oh TikTok/it knows me too well! When I saw this chair in my feed I immediately ran over to to check it out because I have POTS (as did a lot of other commenters) and sitting cross/legged is my default for increasing blood flow. I saw that the chair was available through Prime and the reviews were decent. However, the chair does not elevate to 22.1 as shown in the listing images. This is incredibly frustrating because this was the very first thing I checked on the chair as I have a higher than average desk and carpal tunnel, so I need a chair with decent height adjustment. This chair only elevated to 18. BUT, the seller reached out to me immediately after I emailed them to let me know that they would immediately correct the listing description for the height and apologized for the inconvenience. They stated that due to manufacturing variances with the chair lift the height varied, but that they would still correct the listing. I really appreciated that they cared enough to contact me over something that most other people probably wouldnt even care about. So its a four star chair with five star customer service! truly easy to install