Had an issue straight out of box with ladder brackets welded backward. (That is the 1st thing on the instruction to put together) notified company in which they told me they would replace it. They sent me a returned box one that had been shipped to someone returned to them and shipped out again. it was in the worst shape imaginable. I am honestly surprised it made it me. It looks like it was in a train wreck and then wrapped in so much tape. like that was going to help the appearance I was so unsatisfied I didnt bother to try and message the company again just fed up after many message to begin with just to wind-up with this.
Left unsatisfied but told otherwise
Had an issue straight out of box with ladder brackets welded backward. (That is the 1st thing on the instruction to put together) notified company in which they told me they would replace it. They sent me a returned box one that had been shipped to someone returned to them and shipped out again. it was in the worst shape imaginable. I am honestly surprised it made it me. It looks like it was in a train wreck and then wrapped in so much tape. like that was going to help the appearance I was so unsatisfied I didnt bother to try and message the company again just fed up after many message to begin with just to wind-up with this.