I notified the furniture company and the process to request a missing piece was detailed but very easy. Once submitted the missing piece arrived with 3
Love it. After purchasing 2 beds, one in espresso and one in white.We received the white bed and it was missing a leg. And obviously we were unable to even start the building process with out this piece. I notified the furniture company and the process to request a missing piece was detailed but very easy. Once submitted the missing piece arrived with 3 days. They stayed in communication throughout the process and I was very pleased with their quickness to correct the mistake. I definitely recommend an electric drill to put the beds together to save a ton of time, which we used. Bed came it good condition and directions are easy to follow. The kids love them. And I feel better with the quality of these beds verse the metal ones for sure. These definitely feel safer. Couldnt be happier with the beds!
I notified the furniture company and the process to request a missing piece was detailed but very easy. Once submitted the missing piece arrived with 3
Love it. After purchasing 2 beds, one in espresso and one in white.We received the white bed and it was missing a leg. And obviously we were unable to even start the building process with out this piece. I notified the furniture company and the process to request a missing piece was detailed but very easy. Once submitted the missing piece arrived with 3 days. They stayed in communication throughout the process and I was very pleased with their quickness to correct the mistake. I definitely recommend an electric drill to put the beds together to save a ton of time, which we used. Bed came it good condition and directions are easy to follow. The kids love them. And I feel better with the quality of these beds verse the metal ones for sure. These definitely feel safer. Couldnt be happier with the beds!