Excellent customer service I got lucky as the box arrived with multiple punctures/tears I was worried the item had been damaged, but other than a loose washer and a detached zipper pull, it was undamaged, unlike the experience of what others had posted. There is very little packing material to cushion it during transport. In places, the fabric is right next to the cardboard box. The seller should consider alternative packing to cut down on transport damage. Other than that, it is perfect for my needs. It converts very easily and has a nice fabric. It seems comfortable but I havent actually slept on it. All in all, Im very happy with the purchase.
Arrived undamaged thankfully
Excellent customer service I got lucky as the box arrived with multiple punctures/tears I was worried the item had been damaged, but other than a loose washer and a detached zipper pull, it was undamaged, unlike the experience of what others had posted. There is very little packing material to cushion it during transport. In places, the fabric is right next to the cardboard box. The seller should consider alternative packing to cut down on transport damage. Other than that, it is perfect for my needs. It converts very easily and has a nice fabric. It seems comfortable but I havent actually slept on it. All in all, Im very happy with the purchase.