Good-packaged nicely all parts and pieces arrived without damage. Took about two hours of working very slowly due to our age and the poorly written instructions. Maybe not so much poorly written as just hard to see the detail in them, the assembly screws, cams and dowels were well marked in their bags but trying to define a dowel from a screw is a little cumbersome. If fits nicely where the wife wanted it. Value for dollars spent.
Bad-like my review of the coffee table this piece smells really bad. The drawer knobs arrived damaged and the two screws are to short to fit. The front brace on final turn to tighten split the wood because the pre-drill hole was not deep enough.
I will be contacting Concepts tomorrow AM to discuss these issues. I have two more pieces coming and I need a commitment from them, so we will see. I will update if all is positive or negative.
UPDATE
Contacted Customer Service and had a friendly conversation with a woman on the phone. She explained the odor came from packaging before all the paint hard dried. Gave me a solution and it worked, all good on this one. Will be sending me parts to complete the Console Table.
The Good and Bad UPDATE
Good-packaged nicely all parts and pieces arrived without damage. Took about two hours of working very slowly due to our age and the poorly written instructions. Maybe not so much poorly written as just hard to see the detail in them, the assembly screws, cams and dowels were well marked in their bags but trying to define a dowel from a screw is a little cumbersome. If fits nicely where the wife wanted it. Value for dollars spent. Bad-like my review of the coffee table this piece smells really bad. The drawer knobs arrived damaged and the two screws are to short to fit. The front brace on final turn to tighten split the wood because the pre-drill hole was not deep enough. I will be contacting Concepts tomorrow AM to discuss these issues. I have two more pieces coming and I need a commitment from them, so we will see. I will update if all is positive or negative. UPDATE Contacted Customer Service and had a friendly conversation with a woman on the phone. She explained the odor came from packaging before all the paint hard dried. Gave me a solution and it worked, all good on this one. Will be sending me parts to complete the Console Table.