Had some trouble at first and contacted support they were super fast to respond and offer help. I had fixed it before I read their email so I did not go beyond asking for help. I bought chair for 97 year old father. The only issue for him is he does not understand how to get the foot rest up. The chair has to be all the way down before the rest comes up. It is slow but not a problem unless you are 97 and think the chair is not moving. Not sure he will ever get it. The graphics on the buttons dont help him.
Great support
Had some trouble at first and contacted support they were super fast to respond and offer help. I had fixed it before I read their email so I did not go beyond asking for help. I bought chair for 97 year old father. The only issue for him is he does not understand how to get the foot rest up. The chair has to be all the way down before the rest comes up. It is slow but not a problem unless you are 97 and think the chair is not moving. Not sure he will ever get it. The graphics on the buttons dont help him.