Good things:
Quick delivery, easy to assemble, attractive and soft fabric, heat is a good temperature, lower area massage is comfortable and quiet. The arms and back are nicely padded. The headrest is very comfortable, I like it because it doesnt protrude and push your head forward. Good price.
Not so good things:
Upper massage area sounds and feels like a jack hammer so that part is unusable. Luckily you can use the lower massage area without using the upper massage area. The footrest raises very slowly and also doesnt come up as high as Id prefer. It comes up to the level of the seat, but when you put the back of the chair backwards, it would be nice if the footrest came up higher. The seat area would be better if it was a few inches wider; its not uncomfortable for an average size person, but would be more comfortable if it was wider. Also, the seat isnt as padded as I want.
Not as good a chair as I initially thought
Good things: Quick delivery, easy to assemble, attractive and soft fabric, heat is a good temperature, lower area massage is comfortable and quiet. The arms and back are nicely padded. The headrest is very comfortable, I like it because it doesnt protrude and push your head forward. Good price. Not so good things: Upper massage area sounds and feels like a jack hammer so that part is unusable. Luckily you can use the lower massage area without using the upper massage area. The footrest raises very slowly and also doesnt come up as high as Id prefer. It comes up to the level of the seat, but when you put the back of the chair backwards, it would be nice if the footrest came up higher. The seat area would be better if it was a few inches wider; its not uncomfortable for an average size person, but would be more comfortable if it was wider. Also, the seat isnt as padded as I want.