An update. Was able to contact Customer support and they were able to provide a replacement part in a very short time. They were very helpful. Kids are enjoying it now
When opening the package, I noticed that there is a crack in one of the beams from top to bottom as shown in photos and video. Not sure how it will stand and support kids while swinging. Tried to call customer support but no answer. Very frustrated
Very Good Customer Support
An update. Was able to contact Customer support and they were able to provide a replacement part in a very short time. They were very helpful. Kids are enjoying it now When opening the package, I noticed that there is a crack in one of the beams from top to bottom as shown in photos and video. Not sure how it will stand and support kids while swinging. Tried to call customer support but no answer. Very frustrated