Weve had our 14 trampoline for about 5 months and my kids absolutely love it. It was fairly easy to assemble with 2 people and it has held up very well through the winter.
Recently, 3 of the poles that hold up the net got bent, and I contacted s customer service. Their rep, Pearl, was super responsive and helpful. I expected to have to purchase the replacement poles, but she had them in the mail to us in just a few days AT NO CHARGE. Very pleased with their service!
Great customer service!!
Weve had our 14 trampoline for about 5 months and my kids absolutely love it. It was fairly easy to assemble with 2 people and it has held up very well through the winter. Recently, 3 of the poles that hold up the net got bent, and I contacted s customer service. Their rep, Pearl, was super responsive and helpful. I expected to have to purchase the replacement poles, but she had them in the mail to us in just a few days AT NO CHARGE. Very pleased with their service!