We almost sent this product back. It had so many pieces, some of which had defective hardware. The fasteners had been mal-placed and had to be reattached. It was a gift to our daughter, and her husband called us expressing the desire to return it because of its assembly issues. My husband went over armed with additional hardware and screws and was able to assemble it. It would have been a nightmare attempting to repackage it for a return. Besides the mal-positioned fasteners, some of the pre-existing holes had been made too large for the screws assigned to them, so my husband had to substitute his own. Some of the individual pieces were not labeled with identifying letters, so we had to study the pictures to figure out their identity. All this being said, it is a well-designed, beautiful piece of furniture with clear step-by-step directions. If someone at the factory had taken the time to examine the product for defects before shipping, this would have earned a 5-star rating.
Beautiful but frustrating to put together
We almost sent this product back. It had so many pieces, some of which had defective hardware. The fasteners had been mal-placed and had to be reattached. It was a gift to our daughter, and her husband called us expressing the desire to return it because of its assembly issues. My husband went over armed with additional hardware and screws and was able to assemble it. It would have been a nightmare attempting to repackage it for a return. Besides the mal-positioned fasteners, some of the pre-existing holes had been made too large for the screws assigned to them, so my husband had to substitute his own. Some of the individual pieces were not labeled with identifying letters, so we had to study the pictures to figure out their identity. All this being said, it is a well-designed, beautiful piece of furniture with clear step-by-step directions. If someone at the factory had taken the time to examine the product for defects before shipping, this would have earned a 5-star rating.