the central support leg broke almost instantly. no replacement offered.
after about 2 weeks of gentle use (trust me) one of the support legs (metal) failed along its weld. there are 3 included. i cant get a replacement leg as wants me to return the ENTIRE bed frame (the box for which is long gone!) but the leg that broke was in the MIDDLE of the frame and is basically essential to keeping the whole thing from sagging. VERY DISSAPOINTED! useless bed, no replacement or refund from . stay away!
UPDATE: ALSO refuses to cover the item under their warranty (despite letting me sign up for warranty) and send a replacement part. Definitely stay away from their products!
the central support leg broke almost instantly. no replacement offered.
after about 2 weeks of gentle use (trust me) one of the support legs (metal) failed along its weld. there are 3 included. i cant get a replacement leg as wants me to return the ENTIRE bed frame (the box for which is long gone!) but the leg that broke was in the MIDDLE of the frame and is basically essential to keeping the whole thing from sagging. VERY DISSAPOINTED! useless bed, no replacement or refund from . stay away! UPDATE: ALSO refuses to cover the item under their warranty (despite letting me sign up for warranty) and send a replacement part. Definitely stay away from their products!