This bed is nice. Fit of the outer parts of the base could be a little better, but its not bad.
Included hardware is good. The drawer pulls are very nice; my wife and daughter love them*. A bag of extra screws dowel pins is included, which is a very nice touch / I didnt need any, but its nice to have them available. The hardware is bagged separately for each parts group (3 packages for 3 drawers, 1 package for the base), but isnt marked as such, or clearly noted in the instructions.
Material quality isnt bad. Its all particleboard, as you should be expecting at this price point. The boards are straight smooth, and the finish on the outer pieces is smooth uniform. Letter codes for the pieces are ink/stamped on the interior surfaces or interior edges, not stickers.
Instructions.. Well, this is not a piece from the Swedish folks with the blue yellow big/box stores. They are usable, and youll figure it out, but theyre not as clear/cut and brainless as the Swedes make their instructions. They are multi/lingual, for those who want/need that. I recommend reading through them a couple times, looking closely at the drawings, before attempting to assemble anything. Once I started assembly, it went together very quickly.
The bed was packaged well, with foam blocks at the ends of the package to absorb shocks on the ends of the box. There were also two short particleboard pieces that were unmarked and unaccounted for in the instructions; eventually I realized these were just placeholders to take up space keep the rest of the parts from being loose within the package.
s customer service was outstanding! When I unpacked everything, I found that the rear panel in my package was cracked, despite the box being intact. I called the customer service number at around 7pm, and spent only about 2 minutes on hold before speaking to a very nice human. The replacement part took about a week to get to my house. I was a little worried about a single, long particleboard board going through the FedEx chain from Canada to get to me on the US East Coast, but it was very well packaged and arrived intact.
8/19/2017 edit:
I ended up replacing the included rectangle/shaped drawer pulls earlier this summer, after two instances of my daughter accidentally kicking them at night and cutting her foot. I had to drill new holes for the replacement drawer pulls she picked out from the orange home improvement store, as the included pulls dont use standard two/hole drawer pull hardware spacing. This wasnt a big deal, since the new drawer pulls she picked out covered the old holes. Pro tip: put a piece of masking tape on the finished side of the drawer fronts where youre drilling, and drill slowly, to reduce chipping of the finish. Easy set up.
A nice bed frame
This bed is nice. Fit of the outer parts of the base could be a little better, but its not bad. Included hardware is good. The drawer pulls are very nice; my wife and daughter love them*. A bag of extra screws dowel pins is included, which is a very nice touch / I didnt need any, but its nice to have them available. The hardware is bagged separately for each parts group (3 packages for 3 drawers, 1 package for the base), but isnt marked as such, or clearly noted in the instructions. Material quality isnt bad. Its all particleboard, as you should be expecting at this price point. The boards are straight smooth, and the finish on the outer pieces is smooth uniform. Letter codes for the pieces are ink/stamped on the interior surfaces or interior edges, not stickers. Instructions.. Well, this is not a piece from the Swedish folks with the blue yellow big/box stores. They are usable, and youll figure it out, but theyre not as clear/cut and brainless as the Swedes make their instructions. They are multi/lingual, for those who want/need that. I recommend reading through them a couple times, looking closely at the drawings, before attempting to assemble anything. Once I started assembly, it went together very quickly. The bed was packaged well, with foam blocks at the ends of the package to absorb shocks on the ends of the box. There were also two short particleboard pieces that were unmarked and unaccounted for in the instructions; eventually I realized these were just placeholders to take up space keep the rest of the parts from being loose within the package. s customer service was outstanding! When I unpacked everything, I found that the rear panel in my package was cracked, despite the box being intact. I called the customer service number at around 7pm, and spent only about 2 minutes on hold before speaking to a very nice human. The replacement part took about a week to get to my house. I was a little worried about a single, long particleboard board going through the FedEx chain from Canada to get to me on the US East Coast, but it was very well packaged and arrived intact. 8/19/2017 edit: I ended up replacing the included rectangle/shaped drawer pulls earlier this summer, after two instances of my daughter accidentally kicking them at night and cutting her foot. I had to drill new holes for the replacement drawer pulls she picked out from the orange home improvement store, as the included pulls dont use standard two/hole drawer pull hardware spacing. This wasnt a big deal, since the new drawer pulls she picked out covered the old holes. Pro tip: put a piece of masking tape on the finished side of the drawer fronts where youre drilling, and drill slowly, to reduce chipping of the finish. Easy set up.