So when I originally got the sofa, I couldn’t find the arms and I thought they were missing. So the arms where hidden under Velcro under the seat of the chair. The company reached out to me with picture instructions and stated that they are working on revising the instructions. This was the second reply I got. The first reply was condescending and unhelpful, but the second reply was very helpful and provided pictures. I’m still a little annoyed that the pillows came stained but that’s okay. If anyone else out there gets this chair I hope this video helps you. It’s not a bad product and it was truly a misunderstanding and a miscommunication issue due to unclear instructions. If you thought this sofa would fit in your space and like the esthetics of it like I did, feel free to give it a try because it’s actually cute and really easy to put together. I didn’t see in the reviews how hard it was to find the arms so I’m hoping my review helps anyone else that was frustrated and confused like I was. Hope this helps.
Revision to my review.
So when I originally got the sofa, I couldn’t find the arms and I thought they were missing. So the arms where hidden under Velcro under the seat of the chair. The company reached out to me with picture instructions and stated that they are working on revising the instructions. This was the second reply I got. The first reply was condescending and unhelpful, but the second reply was very helpful and provided pictures. I’m still a little annoyed that the pillows came stained but that’s okay. If anyone else out there gets this chair I hope this video helps you. It’s not a bad product and it was truly a misunderstanding and a miscommunication issue due to unclear instructions. If you thought this sofa would fit in your space and like the esthetics of it like I did, feel free to give it a try because it’s actually cute and really easy to put together. I didn’t see in the reviews how hard it was to find the arms so I’m hoping my review helps anyone else that was frustrated and confused like I was. Hope this helps.