I love my chair and ottoman set. They make my room pop. Picture not included /sorry housecleaning necessary. The only assembly required was attaching the legs and the hardware and tool were included. Very comfortable / Ive spent many days and evenings doing my school work, reading course material, and writing research papers sitting in this chair. About a month ago, my daughters puppy was left unattended and he chewed a considerable bit of one of the ottoman legs! Argh! I contacted customer service via and they were fantastic! Customer service sent me a set of replacement legs without any difficulty or charge. Now my favorite chair is in pristine condition again. (I wrap pillowcases around the chair and ottoman legs when the puppy visits to prevent a repeat.)
The highlight of my room! Great customer service!
I love my chair and ottoman set. They make my room pop. Picture not included /sorry housecleaning necessary. The only assembly required was attaching the legs and the hardware and tool were included. Very comfortable / Ive spent many days and evenings doing my school work, reading course material, and writing research papers sitting in this chair. About a month ago, my daughters puppy was left unattended and he chewed a considerable bit of one of the ottoman legs! Argh! I contacted customer service via and they were fantastic! Customer service sent me a set of replacement legs without any difficulty or charge. Now my favorite chair is in pristine condition again. (I wrap pillowcases around the chair and ottoman legs when the puppy visits to prevent a repeat.)