We have loved ours since the day we put it up. Our kids and all my nieces and nephew have enjoyed a safe and secure trampoline. Only after about a year and a half did some of the rings start to break off the mat. But I emailed the seller and within a day I was contacted and they wanted to know the exact problem. So I sent them a picture and within a week they had sent me a brand new mat. Surely a way to keep your customer.
Great customer service satisfaction
We have loved ours since the day we put it up. Our kids and all my nieces and nephew have enjoyed a safe and secure trampoline. Only after about a year and a half did some of the rings start to break off the mat. But I emailed the seller and within a day I was contacted and they wanted to know the exact problem. So I sent them a picture and within a week they had sent me a brand new mat. Surely a way to keep your customer.