Seller cant be contacted by for parts , zero customer service
So when I opened the box I absolutely loved this. The boards are solid and a beautiful shade of greyish brown, almost like driftwood. Unfortunately, I could not get the feet in. Three people tried different approaches / we tried a rubber mallet etc. They are just too big and poorly designed. The bare legs are very sharp and will scratch floors. I called customer service and theres no way they have to get in touch with the company to send replacement parts. This is odd considering in the description it says theres a one year warranty and to contact the company. That means the only option was to take the whole thing apart and send it back for six little plastic pieces. Ridiculous. So be aware there is zero customer service on this purchase. ended up giving me a small credit (25) and I put some felt pads I had underneath for now, but they totally show so its not ideal. There were also scratches and a nick in one board which I put at the bottom of the unit. Too bad the seller is no where to be found. Its an okayish good product.
Seller cant be contacted by for parts , zero customer service
So when I opened the box I absolutely loved this. The boards are solid and a beautiful shade of greyish brown, almost like driftwood. Unfortunately, I could not get the feet in. Three people tried different approaches / we tried a rubber mallet etc. They are just too big and poorly designed. The bare legs are very sharp and will scratch floors. I called customer service and theres no way they have to get in touch with the company to send replacement parts. This is odd considering in the description it says theres a one year warranty and to contact the company. That means the only option was to take the whole thing apart and send it back for six little plastic pieces. Ridiculous. So be aware there is zero customer service on this purchase. ended up giving me a small credit (25) and I put some felt pads I had underneath for now, but they totally show so its not ideal. There were also scratches and a nick in one board which I put at the bottom of the unit. Too bad the seller is no where to be found. Its an okayish good product.