Its a nice couch. However, there was a missing screw. We tried contacting the company number but we were put on hold for almost an hr and ended up putting down the phone. We tried requesting for the spare part thru their website but there was always some error. All the information we gave were correct. Now we have a nice couch that doesnt feel secure/ reliable to lean on. Its a shame that their customer service is terrible.
TERRIBLE CUSTOMER SERVICE
Its a nice couch. However, there was a missing screw. We tried contacting the company number but we were put on hold for almost an hr and ended up putting down the phone. We tried requesting for the spare part thru their website but there was always some error. All the information we gave were correct. Now we have a nice couch that doesnt feel secure/ reliable to lean on. Its a shame that their customer service is terrible.