This company, , has wonderful customer service. One of our tiny rubber water points on the shower head and come off. I had to search for an email as does not make it easy to reach the company, but I prevailed and received a response within 24 hours. I sent photos and I was told to sit tight and be patient, which I did. Within two weeks I received a bag of rubber points, free of charge. Things happen but, they were on it. I absolutely love my black shower system that was put in in 2021 after waiting because of Covid. Our plumber/tiler/installer remarked that it was of a good weight and solid. Pressure is great on both the shower head and hand held sprayer. It has style. Many others were much more money. Thank you to the woman who helped me and followed through. Don’t hesitate to buy.
This Company, is GREAT!
This company, , has wonderful customer service. One of our tiny rubber water points on the shower head and come off. I had to search for an email as does not make it easy to reach the company, but I prevailed and received a response within 24 hours. I sent photos and I was told to sit tight and be patient, which I did. Within two weeks I received a bag of rubber points, free of charge. Things happen but, they were on it. I absolutely love my black shower system that was put in in 2021 after waiting because of Covid. Our plumber/tiler/installer remarked that it was of a good weight and solid. Pressure is great on both the shower head and hand held sprayer. It has style. Many others were much more money. Thank you to the woman who helped me and followed through. Don’t hesitate to buy.