It is very firm and it doesnt have a thick layer of memory foam. The cushions look fluffy but they arent and you cant remove them. If you end up wanting to return the sofa, its best to directly contact the seller through that way they could provide you with a prepaid shipping label because otherwise just provides you with a return label where you will have to pay for shipping. The sofa ships in 2 different boxes so ask for 2 labels. They have great customer service so thats why I still had a pretty good experience.
So, I dont normally leave reviews but im hoping this will get their attention. I saw a few other people had this issue, but no one ever posted the resolution. I have contacted the seller and am waiting for their response. As you can see I only got one half of the couch. It came several days earlier than anticipated so im hoping that maybe the package was just split. I was never notified that it would be coming in two different packages at all so a heads up would have been nice but we will see.
UPDATE:
The second half of the couch came the next day( against the wall, last photo) Its a decent size and it matches the one we already had perfectly. It is a little uncomfortable but for the price its not that bad. The seller did respond later, which I appreciate, however sending both tracking numbers/ notifying that it came in two boxes would have helped a lot.
I did have a minor issue with the couch, the seller contacted me immediately and fixed the problem. Very happy with the service I received from the seller.
Reviews
Super satisfied
Perfect for my small studio every description is true about this fancy sofa. Completely satisfied for my purchase!
Not the most comfortable, but customer service was great
It is very firm and it doesnt have a thick layer of memory foam. The cushions look fluffy but they arent and you cant remove them. If you end up wanting to return the sofa, its best to directly contact the seller through that way they could provide you with a prepaid shipping label because otherwise just provides you with a return label where you will have to pay for shipping. The sofa ships in 2 different boxes so ask for 2 labels. They have great customer service so thats why I still had a pretty good experience.
Smooth finish.
My husband likes it .
Perfect sofa
Easy to put together about 20 minutes! Looks great and is pretty soft!
Only Received Half of Couch
So, I dont normally leave reviews but im hoping this will get their attention. I saw a few other people had this issue, but no one ever posted the resolution. I have contacted the seller and am waiting for their response. As you can see I only got one half of the couch. It came several days earlier than anticipated so im hoping that maybe the package was just split. I was never notified that it would be coming in two different packages at all so a heads up would have been nice but we will see. UPDATE: The second half of the couch came the next day( against the wall, last photo) Its a decent size and it matches the one we already had perfectly. It is a little uncomfortable but for the price its not that bad. The seller did respond later, which I appreciate, however sending both tracking numbers/ notifying that it came in two boxes would have helped a lot.
Perfect
so soft to touch and not too low. Recommend this totally to all!!
Not for me
I found it stiff and lacking cushioning. If you have back problems I dont recommend it.
Not worth the price
nice on the photo
Cushions very stiff
not all that comfortable.
Beautiful couch
I did have a minor issue with the couch, the seller contacted me immediately and fixed the problem. Very happy with the service I received from the seller.
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