OMG, So prior to moving i was searching for a nice size table for my very long foyer. I went to different stores however, like most ppl that have recently moved everything starts adding up. So, I figured i should be more practical and purchase something reasonably priced but still getting the same affect in the space. WELL, I am so GLAD i went that route. This table fits perfectly and did not BUST my budget. It looks even better than several i saw in the high end stores i went to.... yayyy for me and my budget. It looks beautiful and everyone that sees it loves it just as much as i do.
Wow first piece I removed from the packaging, the top corner piece of the console has a massive piece broken off. Is this a customer return you sold me? Very irritated. One star is overrated. Should have bought the higher priced Galveston console table instead.
Update: good thing there are no kids around furniture like this that show ridiculous and careless workmanship! Took the drawer out of packaging to discover the side nail carelessly hammered and jutting out, effectively damaging the wood work. Whole drawer falling apart. Pathetic
Update - Product resolution
Im happy to report that while I was unhappy with the product, customer service went above and beyond my highest expectations- they took accountability. They not only refunded me the full amount but also requested that I did not have to return the product back. Yes, few mistakes do happen but now I have full confidence that the seller will ensure continuous product and customer service integrity backed by quality control and full responsibility/accountability. Changed to 5 stars. Stellar customer service. Thank you.
long delay to ship and then receive product. THEN, when it arrived the left drawer front and facing were torn loose from the drawer body. The glue and brad nail joint failed on both sides
I got this for my daughter, because she likes the way it looks. And it looks good, but it is not well-made. One drawer came damaged. Fortunately, the drawer face was not damaged. I have some cabinet making experience and can easily replace the broken parts on the rest of the drawer, and it will still look good.
Love the table, it was very easy to assemble. Delivery was a little slow but that just gave me time to finish the basement makeover. The only problem I have is when we unboxed the product we found that the right had drawer was broken. In contact with the seller trying to get a replacement drawer.
Initially I had an issue with some of the drawers not fitting in all the way. One or more of them were not flush with the face of the table. Stephanie from customer service contacted me, and offered a very nice size partial refund which I was very pleased to receive. I think this company is just a distributor of furniture and probably does not have any control of the manufacturing process. Thats ok. Other than the drawers sticking out 1/4, everything else was great. The color, the assembly process, etc. Thank you, Stephanie for working this out with me.
This table looks nice and was easy to assemble. The color of the table was darker in the box than what the picture shows. However, once you take it out of the box and assemble it, it looks exactly what I expected. Rating four stars because a piece of a drawer arrived damaged. The seller did everything to make us happy. Definitely a great experience.
Purchased this piece for our living room and it's absolutely perfect. My husband put it together without a hitch, and it looks lovely. I must admit we are Very impressed with the quality. But the overall experience was noteworthy. From the reasonable price, to the delivery being 4 days earlier than promised, the ease in which it was assembled, the quality, and the place we have decided to place it in our home... SWEET. Thank you!
Reviews
Good quality and affordable
OMG, So prior to moving i was searching for a nice size table for my very long foyer. I went to different stores however, like most ppl that have recently moved everything starts adding up. So, I figured i should be more practical and purchase something reasonably priced but still getting the same affect in the space. WELL, I am so GLAD i went that route. This table fits perfectly and did not BUST my budget. It looks even better than several i saw in the high end stores i went to.... yayyy for me and my budget. It looks beautiful and everyone that sees it loves it just as much as i do.
Huge headache, worst purchase. Happy resolution
Wow first piece I removed from the packaging, the top corner piece of the console has a massive piece broken off. Is this a customer return you sold me? Very irritated. One star is overrated. Should have bought the higher priced Galveston console table instead. Update: good thing there are no kids around furniture like this that show ridiculous and careless workmanship! Took the drawer out of packaging to discover the side nail carelessly hammered and jutting out, effectively damaging the wood work. Whole drawer falling apart. Pathetic Update - Product resolution Im happy to report that while I was unhappy with the product, customer service went above and beyond my highest expectations- they took accountability. They not only refunded me the full amount but also requested that I did not have to return the product back. Yes, few mistakes do happen but now I have full confidence that the seller will ensure continuous product and customer service integrity backed by quality control and full responsibility/accountability. Changed to 5 stars. Stellar customer service. Thank you.
Lengthy delay in shipping, product has defective drawer on arrival
long delay to ship and then receive product. THEN, when it arrived the left drawer front and facing were torn loose from the drawer body. The glue and brad nail joint failed on both sides
It Looks Good
I got this for my daughter, because she likes the way it looks. And it looks good, but it is not well-made. One drawer came damaged. Fortunately, the drawer face was not damaged. I have some cabinet making experience and can easily replace the broken parts on the rest of the drawer, and it will still look good.
Needing a replacement drawer.
Love the table, it was very easy to assemble. Delivery was a little slow but that just gave me time to finish the basement makeover. The only problem I have is when we unboxed the product we found that the right had drawer was broken. In contact with the seller trying to get a replacement drawer.
Excellent customer service - manufacturing quality needs minor improvement
Initially I had an issue with some of the drawers not fitting in all the way. One or more of them were not flush with the face of the table. Stephanie from customer service contacted me, and offered a very nice size partial refund which I was very pleased to receive. I think this company is just a distributor of furniture and probably does not have any control of the manufacturing process. Thats ok. Other than the drawers sticking out 1/4, everything else was great. The color, the assembly process, etc. Thank you, Stephanie for working this out with me.
Not real wood but looks goods
This piece of furniture has added definition to my living space. Even though it came with damages, it still looks good
Nice piece of furniture
This table looks nice and was easy to assemble. The color of the table was darker in the box than what the picture shows. However, once you take it out of the box and assemble it, it looks exactly what I expected. Rating four stars because a piece of a drawer arrived damaged. The seller did everything to make us happy. Definitely a great experience.
Quality piece of furniture.
Beautiful piece
SATISFACTION!
Purchased this piece for our living room and it's absolutely perfect. My husband put it together without a hitch, and it looks lovely. I must admit we are Very impressed with the quality. But the overall experience was noteworthy. From the reasonable price, to the delivery being 4 days earlier than promised, the ease in which it was assembled, the quality, and the place we have decided to place it in our home... SWEET. Thank you!
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