Based on 114 Reviews

Average

4.5

(114 Reviews)
5 Star
71
4 Star
31
3 Star
9
2 Star
2
1 Star
1

Reviews

  • user2

    Great for max space needed

    Its perfect especially if your looking for a product to make as much room as possible to have your kids play. The only snag for me would be a couple of the pieces (stairs) were not painted properly. The wood slates for the mattress werent measured right. Otherwise than that great turnout. Very comfortable.

  • user2

    We will be returning this bed. Not safe for kids under 6 years old.

    We have been looking for a bunk bed for months, and finally decided on this bed. We wanted a bed with both shelves and a staircase and this one had the perfect design. However, we are considering to return this bed, as 1) the material is of poor quality 2) paint stinks and gives us a headache even after a few weeks of assembling this (we assembled this during the Christmas holiday, and it stinks even today). 3) Our 4 year old broke her arm after falling from the bed. When we did research we read through product descriptions, reviews, and we didnt see anywhere that it wasnt safe for someone younger than 6 to be on the upper bunk, as many reviews mentioned kids age 2 - 4, and from the height of this bed, it seems to be more for younger kids than the older kids. However when we finished assembling the bed, there was a sticker stating never allow a child under 6 years on upper bunk. We wish we had known that before purchasing and assembling the bed. We thought it might still be ok, as the bed is relatively low, and as there are many reviews from happy parents and their children, who are younger than 6. Bad choice for us, as our little one broke her arm and now in cast. So if you are reading this review, you know it may not be suitable for every childsadly. As for the poor material, bed slat material is pinewood, but not solid like s bed slat. It is made of compressed wood and it feels just ok, but not very sturdy. Entire bed feels quite soft, not as hard, solid, sturdy as we want it to be. It arrived with few broken, cracked parts. As mentioned above, the paint stinks even after 2-3 weeks, and we are wondering if its safe to inhale this. We have wiped the bed clean several times, and it seems to get better a little but far from smell-free. Kids are super happy with the slide, but its rather steep with a very shallow frame and we worry they may fall over from the sides. So for our experience and quality of the bed, our rating is 1 star. We like the design but thats about it. However, the seller has been very kind and helpful, he went above and beyond to accommodate us. First we contacted the seller, inquiring if its possible to get the shipment earlier than later of the time frame shown on s delivery estimate time, since we are expecting another child and we need to move older kids before the next one comes. He was so accommodating and sent us the bed right away, way before the estimate (It had ETA Dec 30-Jan 7, but we have received the shipments Dec 19-22). We noticed broken parts when we started to assemble the bed, the box was undamaged, but few parts inside were cracked, so we contacted the seller again, and he was extremely helpful and sent us the replacement parts without delay. He is quick to respond, very helpful and amicable. We are very grateful and satisfied with how he handled our queries and requests. We would rate 5 for his customer service, or 10 if we can. So we will leave 3 stars. 1 for the quality of the bed and description not mentioning its not suitable for kids under 6, and 5 for his customer service.

  • user2

    Overall great with just a little issue

    This bunk bed is GREAT, if you follow the instructions it is very simple to assemble. The wood is sturdy and feels solid. I love it but there were two issues. One, the bottom of the slide is too rough/high and the kids got their bottoms hurt while landing, so we had to add some cushion to prevent that from happening. Second issue were the bed base (the wood that holds the mattress) they are very few of them and not sanded, seller should really add more wood sticks and sand it off because my husband and I got chipped various times. Very well made

  • user2

    Kids love it!

    My daughter has wanted a bunk bed for a while. The slide won this decision, along with price and other reviews. Cousins love it as well! Recommend highly For the price it is a reasonable buy

  • user2

    Great Customer Service

    There were some issues with the product but I really appreciated the customer service it was easy quick and very helpful! Functional and nice looking

  • user2

    This is a hit with the kids

    They developed a system that one gets the top bed during the week and the other on the weekends. Its easier to get them out of bed when they get to start the day going down the slide. I love the stairs instead of a ladder. Easier on the feet. Gorgeous color and design

  • user2

    My kids love it

    My kids love this, although we did have to fix the really sharp edges to the steps and side pieces. But its doing great so far! Elegant and very comfortable

  • user2

    Beautiful bed! Sturdy fun

    Great buy! Came in a ton of pieces so it took a while to put together but once it was done we loved it! Very sturdy and good materials! My 30lb and myself 145lbs have even played on the top bunk with zero worry. Only down fall is the empty side that obviously doesnt have the slide. Baby bed-gate is a must. It is comfortable and easy to store and assemble.

  • user2

    Great product

    Love it , on time as scheduled Comfortable and practical for small spaces

  • user2

    My husband I only fought twice while assembling!

    Great bed with decent instructions. Since my husband and I usually are at each others throats when we do any kind of build project together, Ill take this as a win. It took us about 3 hours with one break—I think it would be difficult to set up alone. I love that its much lower to the ground than other bunk beds. Im 52 for reference and the top bunk is shoulder height for me. My kids are having a blast with it. I do wish the railing was higher—we bought good quality 8 inch mattresses. To make up for the height, I bought an additional railing that Ill put up when it arrives later this week for some added security. We also added curtains to the lower level so my little guy felt like his bed was special too. Overall, great purchase and looking forward to many happy nights. Gorgeous and well-built

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