For the price, I didnt expect this to be a +10 year couch, but nothing has made me think it wont be after initial inspection and using it for a few months / very sturdy. This product was exactly what I was hoping for
I bought hunter green and it is very modern and the quality is great. It was lower in height than I expected and a bit stiff at first but it has loosened up. I am very impressed with the piece in general and would have assumed it was hundreds of dollars more expensive. Really Happy!!
Very good quality and very elegant design for very very reasonable price. Thats definitely what I was looking for. I was hesitating to buy furniture online and thinking to go with westelm but their price was sooooo expensive. I am so glad that we made the right decision. It is so comfortable. We had many guests after the purchase and everyone loved it we got so many compliments. Even one of our friends slept on it and said it was very comfortable. Highly recommended Great find!!
After doing a lot of research, I came across this couch. The price was considerably lower than those similar. I was leery at first not being able to actually sit in it before purchase. Couldnt be happier. Perfect size, nice leather, very sturdy and comfortable. Shipping was fast and gre after doing a lot of research, I came across this couch. The price was considerably lower than those similar. I was leery at first not being able to actually sit in it before purchase. Couldnt be happier. Perfect size, nice leather, very sturdy and comfortable. Shipping was fast. Very pleased with this product This is a cute design,
Let me start out by saying that I was thrilled with the look and quality of the first couch I received back in May, the 74in loveseat. I eagerly awaited the day when the 86 in couch would be back in stock as it went out of stock for several months and ordered the larger couch as soon as it became available. Both couches shipped well and were easy to assemble. Unfortunately, the leather on the second couch is clearly inferior to that of the first couch. It was rougher and seemed a bit thinner even when I first received the couch in early August of this year. It is now just 2 months later and there is already a spot starting to wear in the seat of couch. We are not rough on furniture and do not have any pets. There should not be any visible wear on a couch in this short of a time period. Our other leather couch is from Ikea and still looks brand new after 5 years. I suspect this couch will need to be replaced within a year or two, which is a shame because it looks beautiful.
Edit: Im subtracting another star due to s absolutely abysmal customer service for items. I attempted to contact customer service regarding the 1 year warranty this couch is supposed to come with. I was re/routed to several different departments and no one seemed to know how to obtain warranty service for the sofa. I eventually spoke with a manager who told me there wasnt anything further she could do on her end but all would be sorted out if I emailed warrantyquestions@.com; Their reply was,We looked into your recent request for a copy of the manufacturers warranty for Tufted Mid/Century Leather Sofa, but we havent been able to locate (it). You may also want to contact the manufacturer for more information is a subsidiary of so Im seemingly stuck with a defective couch and no recourse. Badly done .
Edit 12/2018: Im adding a star back. After several additional attempts to contact about the defective couch, I eventually lucked across another manager who facilitated the shipping of a new replacement couch and the pickup of the old defective couch. Unfortunately, it was clear when I received the replacement couch that it had the same rougher leather as the defective couch it replaced. The main issue appears to be related to the fact that the top grain leather is untreated and unfinished, which makes it very susceptible to wear and tear. The replacement couch has now been in my living room for almost 3 months. Ive taken a number of steps to prevent any damage from occurring to it, including laying a blanket/cover on the seat the majority of the time. Ive conditioned it with several coats of leather conditioner and preservative, which has helped make the leather more supple and has given the sofa a better overall color. Thus/far, the couch is holding up ok. Im planning on coating it with a resoling finish in the near future and will update this review afterwards. I suspect that the extra work will help the leather hold up better in the long run but this is still significantly more work than I was expecting to have to put into my furniture. Wouldnt recommend
After endlessly searching for a reasonably priced sofa for weeks, I never thought I would find it on . First off, I was a bit nervous spending 1,500 on a sofa without seeing it in person. Nevertheless, I was pleasantly surprised by the quality and the delivery service (I received the sofa in 1 week). In comparison, I almost pulled the trigger on a similar sofa from West Elm. With shipping and taxes, the total cost would have been 2,900 (thats with the Labor Day discount). Furthermore, it would be 6 weeks (build/shipping) before I would receive it. Dont get me wrong, the West Elm sofa is superior to the Aiden Sofa, but not at a 1,400 premium.
The sofa arrived in a giant box which does include instructions. Although not needed, the instructions do state in bold letters that the 5 legs are in the hidden compartment. The first thing I noticed was the smell. Not a leather scent, but a smell similar to those foam mattresses you buy online. After a few days, the smell does dissipate. The leather is not as soft and supple as that on the West Elm sofa, but it is still nice to the touch. It is definitely real leather. Also, the color is true to the pictures on/line.
Overall, Im happy with my purchase and feel reassured that I have 30 days to return it. In the meantime, I will hold on to the shipping box. Thanks for making it possible to buy furniture on/line with free shipping. Love the finished product!!
Reviews
Perfectly firm with supple leather. Better than expected!
For the price, I didnt expect this to be a +10 year couch, but nothing has made me think it wont be after initial inspection and using it for a few months / very sturdy. This product was exactly what I was hoping for
Perfect
No Defects and arrived ahead of projected date. Absolutely awesome product!!
Do it
I bought hunter green and it is very modern and the quality is great. It was lower in height than I expected and a bit stiff at first but it has loosened up. I am very impressed with the piece in general and would have assumed it was hundreds of dollars more expensive. Really Happy!!
High quality, good design, reasonable price
Very good quality and very elegant design for very very reasonable price. Thats definitely what I was looking for. I was hesitating to buy furniture online and thinking to go with westelm but their price was sooooo expensive. I am so glad that we made the right decision. It is so comfortable. We had many guests after the purchase and everyone loved it we got so many compliments. Even one of our friends slept on it and said it was very comfortable. Highly recommended Great find!!
Love this couch!
The quality of this couch is aming! We bought 2 and couldnt be happier! Color is also beautiful This was definitely a good choice.
Awesome couch!
After doing a lot of research, I came across this couch. The price was considerably lower than those similar. I was leery at first not being able to actually sit in it before purchase. Couldnt be happier. Perfect size, nice leather, very sturdy and comfortable. Shipping was fast and gre after doing a lot of research, I came across this couch. The price was considerably lower than those similar. I was leery at first not being able to actually sit in it before purchase. Couldnt be happier. Perfect size, nice leather, very sturdy and comfortable. Shipping was fast. Very pleased with this product This is a cute design,
Love it
I love it! Looks great, leather is soft. I ordered a free swatch before and very pleased with this couch. Dont over think it, youll love it!!
Poor quality control and questionable durability.
Let me start out by saying that I was thrilled with the look and quality of the first couch I received back in May, the 74in loveseat. I eagerly awaited the day when the 86 in couch would be back in stock as it went out of stock for several months and ordered the larger couch as soon as it became available. Both couches shipped well and were easy to assemble. Unfortunately, the leather on the second couch is clearly inferior to that of the first couch. It was rougher and seemed a bit thinner even when I first received the couch in early August of this year. It is now just 2 months later and there is already a spot starting to wear in the seat of couch. We are not rough on furniture and do not have any pets. There should not be any visible wear on a couch in this short of a time period. Our other leather couch is from Ikea and still looks brand new after 5 years. I suspect this couch will need to be replaced within a year or two, which is a shame because it looks beautiful. Edit: Im subtracting another star due to s absolutely abysmal customer service for items. I attempted to contact customer service regarding the 1 year warranty this couch is supposed to come with. I was re/routed to several different departments and no one seemed to know how to obtain warranty service for the sofa. I eventually spoke with a manager who told me there wasnt anything further she could do on her end but all would be sorted out if I emailed warrantyquestions@.com; Their reply was,We looked into your recent request for a copy of the manufacturers warranty for Tufted Mid/Century Leather Sofa, but we havent been able to locate (it). You may also want to contact the manufacturer for more information is a subsidiary of so Im seemingly stuck with a defective couch and no recourse. Badly done . Edit 12/2018: Im adding a star back. After several additional attempts to contact about the defective couch, I eventually lucked across another manager who facilitated the shipping of a new replacement couch and the pickup of the old defective couch. Unfortunately, it was clear when I received the replacement couch that it had the same rougher leather as the defective couch it replaced. The main issue appears to be related to the fact that the top grain leather is untreated and unfinished, which makes it very susceptible to wear and tear. The replacement couch has now been in my living room for almost 3 months. Ive taken a number of steps to prevent any damage from occurring to it, including laying a blanket/cover on the seat the majority of the time. Ive conditioned it with several coats of leather conditioner and preservative, which has helped make the leather more supple and has given the sofa a better overall color. Thus/far, the couch is holding up ok. Im planning on coating it with a resoling finish in the near future and will update this review afterwards. I suspect that the extra work will help the leather hold up better in the long run but this is still significantly more work than I was expecting to have to put into my furniture. Wouldnt recommend
High/end, just as I hoped.
Its exactly what I thought. Sturdy, real leather, feels high end. Just as the pics depicted it. Better than the picture!
Affordable West Elm style sofa
After endlessly searching for a reasonably priced sofa for weeks, I never thought I would find it on . First off, I was a bit nervous spending 1,500 on a sofa without seeing it in person. Nevertheless, I was pleasantly surprised by the quality and the delivery service (I received the sofa in 1 week). In comparison, I almost pulled the trigger on a similar sofa from West Elm. With shipping and taxes, the total cost would have been 2,900 (thats with the Labor Day discount). Furthermore, it would be 6 weeks (build/shipping) before I would receive it. Dont get me wrong, the West Elm sofa is superior to the Aiden Sofa, but not at a 1,400 premium. The sofa arrived in a giant box which does include instructions. Although not needed, the instructions do state in bold letters that the 5 legs are in the hidden compartment. The first thing I noticed was the smell. Not a leather scent, but a smell similar to those foam mattresses you buy online. After a few days, the smell does dissipate. The leather is not as soft and supple as that on the West Elm sofa, but it is still nice to the touch. It is definitely real leather. Also, the color is true to the pictures on/line. Overall, Im happy with my purchase and feel reassured that I have 30 days to return it. In the meantime, I will hold on to the shipping box. Thanks for making it possible to buy furniture on/line with free shipping. Love the finished product!!
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