The bed arrive much sooner than expected, however the hardware was missing. I called the company, instead of right away. I was very surprised that I got an answer from a real person right away! The customer service processed my request and new hardware was shipped right away. By the time I have the whole bed the arrival time was the one I initially was expecting.
The bed is very nice looking and sturdy. However just comparing the weight of this bed with the one I have from Rooms to Go I can tell the quality is inferior. With that said, a similar bed in Rooms to GO was 3 to 4 times the price. Therefore, I feel very happy with this purchase. I believe this bed will last a long time too.
Assemble was not very difficult. I am not handy at all and it took me several hours ( I did it in two different days) The pictures can be a bit confusing for someone like me with no experience in this type of task. The tool provide is not ideal. I will definitely recommend have a good screwdriver with the right head.
Overall I think this is a good product for the price.
This is a great bed for a fantastic value. My husband put it together with only minimal help from me in the space of a few hours. My so. Has been using it for 3 months now and he loves it. We haven’t had a single problem.
The bed is gorgeous! The drawers in the steps are much bigger than I expected and I love them! My 4 year old is using some of them as a dresser. Its a very solid beautiful piece of furniture. There was a delay due to Hurricane Harvey and the company had great customer service. They reached out to me with an apology and offer of a upgraded product at no charge. I ended up waiting for this bed and it was promptly sent as soon as possible. Very happy with it. I can fit 4 children in it easily. Perfect for sleepovers!
Hopefully the seller will getthis message. I noticed that there’s a replacement order in for me ...I do NOT need a replacement order I have everything I need with the bed that I already ordered ...so please do not charge my card again
I am simply making this statement as a record of it because I have no idea where the replacement order came from when I told the representative that I have received all the items. The problem was I received the bed within three days apart but all the parts finally came SO please change my status to show correctly.
Also this bed is very very sturdy and made with quality wood!
Great space saver for sleeping 4 kids. Assembly instructions are a little sketchy and there are places that could use pilot holes for ease in assembly but overall great bed.
I recommend starting at step 2 then going back to step 1 and assembling the inside portion of the drawers because our part numbers were reversed for the drawer railing assembly.
Two-and-a-half years later and the bed is holding up well.
Great value. Found assembly to be straightforward but it takes time. I did stairs in two hrs one night and the bed the next day in 1.5 hrs. This thing offgasses for a few days so suggest unboxing and leaving in a garage or somewhere with a fan for 3-4 days. When you attach the stairs, push all the way in so that it rests flush with the interior baseboard of the bed.
Reviews
Five Stars
Very sturdy My Grandkid loves this bed, they all can sleep together in one room 5 girls
Good value.
The bed arrive much sooner than expected, however the hardware was missing. I called the company, instead of right away. I was very surprised that I got an answer from a real person right away! The customer service processed my request and new hardware was shipped right away. By the time I have the whole bed the arrival time was the one I initially was expecting. The bed is very nice looking and sturdy. However just comparing the weight of this bed with the one I have from Rooms to Go I can tell the quality is inferior. With that said, a similar bed in Rooms to GO was 3 to 4 times the price. Therefore, I feel very happy with this purchase. I believe this bed will last a long time too. Assemble was not very difficult. I am not handy at all and it took me several hours ( I did it in two different days) The pictures can be a bit confusing for someone like me with no experience in this type of task. The tool provide is not ideal. I will definitely recommend have a good screwdriver with the right head. Overall I think this is a good product for the price.
Great deal!
This is a great bed for a fantastic value. My husband put it together with only minimal help from me in the space of a few hours. My so. Has been using it for 3 months now and he loves it. We haven’t had a single problem.
The drawers in the steps are much bigger than I expected and I love them! My 4 year old is using some ...
The bed is gorgeous! The drawers in the steps are much bigger than I expected and I love them! My 4 year old is using some of them as a dresser. Its a very solid beautiful piece of furniture. There was a delay due to Hurricane Harvey and the company had great customer service. They reached out to me with an apology and offer of a upgraded product at no charge. I ended up waiting for this bed and it was promptly sent as soon as possible. Very happy with it. I can fit 4 children in it easily. Perfect for sleepovers!
Five Stars
Nice! Kids love it!
Quality wood and very sturdy!
Hopefully the seller will getthis message. I noticed that there’s a replacement order in for me ...I do NOT need a replacement order I have everything I need with the bed that I already ordered ...so please do not charge my card again I am simply making this statement as a record of it because I have no idea where the replacement order came from when I told the representative that I have received all the items. The problem was I received the bed within three days apart but all the parts finally came SO please change my status to show correctly. Also this bed is very very sturdy and made with quality wood!
Great quality
Great quality and easy to assemble.
Directions are sketchy but worth the head scratching effort
Great space saver for sleeping 4 kids. Assembly instructions are a little sketchy and there are places that could use pilot holes for ease in assembly but overall great bed. I recommend starting at step 2 then going back to step 1 and assembling the inside portion of the drawers because our part numbers were reversed for the drawer railing assembly. Two-and-a-half years later and the bed is holding up well.
Sturdy and directions are spot on
Pretty sturdy for an find. Our girls love it and it fits in their room perfectly! It definitely took two people to put it together and a lot of time!
Great for little ones
Great value. Found assembly to be straightforward but it takes time. I did stairs in two hrs one night and the bed the next day in 1.5 hrs. This thing offgasses for a few days so suggest unboxing and leaving in a garage or somewhere with a fan for 3-4 days. When you attach the stairs, push all the way in so that it rests flush with the interior baseboard of the bed.
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